FAQs

Frequently Asked Questions

WHEN WILL MY ORDER SHIP?

Orders are typically processed within 2–5 business days. Once your order ships, you'll receive a confirmation email with tracking information.

DO YOU OFFER RETURNS?

Yes. Eligible items may be returned within 14 days of delivery if they are unworn, unwashed, and in their original condition with tags attached.

DO YOU SHIP INTERNATIONALLY?

International shipping will be available soon. Please join our Inner Circle to be notified when worldwide shipping launches.

HOW CAN I CONTACT CUSTOMER SUPPORT?

Email us anytime at:

monalissahscarter@gmail.com

We aim to respond within 24–48 business hours.

WILL SOLD-OUT ITEMS BE RESTOCKED?

Some signature pieces may return, while others are released as limited collections. Join our Inner Circle for exclusive restock announcements.